Build · IT infrastructure
Unified communications and collaboration for Indian enterprises running several calling, meeting and chat tools across offices and campuses. NetScale inventories the tools, licences and rooms, recommends one company standard in writing, consolidates onto it in phases and supports it afterwards. Each phase is fixed-scope and signed off separately.
Unified Communications
Unified communications and collaboration is enterprise voice, meeting rooms and collaboration platforms, run as one company standard instead of several tools in parallel.
Enterprise voice is calling and phone systems; collaboration platforms carry chat, meetings and shared files. NetScale inventories what each team uses, recommends one standard in writing and consolidates onto it in phases. The choice of standard stays yours.
A whole new office or GCC floor, with collaboration as one part of it, sits under New office and GCC floor IT.
Day-to-day user support and access requests across every tool sit under Cloud ops and service desk (L1 to L3).
Collaboration tools were added one at a time as teams asked. Now the company runs three or four in parallel. Which one is the standard?
Our answer: Unified communications and collaboration
Licences are renewed for every tool, used or not. How many seats sit idle?
Our answer: Consolidation and support
Each meeting room has its own setup. How long does a call take to start?
Our answer: Collaboration platforms and rooms
Desk phones, mobiles and meeting apps each have a number. Which one do customers call?
Our answer: Enterprise voice
Enterprise voice and collaboration environments.
Calling, phone systems and numbers for every office and campus, with public calls routed through a licensed operator at each Indian site.
Chat, meetings, shared files and meeting rooms on one platform, with the same room design at every office.
Tools retired in phases as their contracts allow, data moved before switch-off, and users, rooms and licences supported under one owner.
Each phase adds a layer to the same estate.
You can stop at any phase boundary. The assessment is free, and each phase is priced in writing before it starts.How we engage
DoT’s guidelines define toll bypass, which is illegal, as carrying a call between the public network in one Indian city and another, or between India and abroad, over a company’s own network. Each Indian site’s public calls break out through a licensed operator at that site, and the routing is written into the design. Legal interpretation stays with your counsel.
Call and meeting recordings that identify people are personal data under the DPDP Act, which requires erasure once the purpose is served. Recording and retention settings are agreed per team and written down. Legal interpretation stays with your counsel.
Source: Digital Personal Data Protection Act, 2023 (external site)
Users and meeting rooms: how many, and how many rooms need new equipment.
Licences: how many tools are retired, and what the remaining contracts allow.
Calling: the sites and numbers that move, and the operator at each site.
Support scope: meeting rooms only, or users and licences as well.
The most relevant engagement, with its numbers. Client names and the full write-up are shared in conversation.
Software and IT consulting · Bengaluru
How a global brand’s new technology company in Bengaluru got a complete, secure office IT setup and a managed service from day one, with delivery scheduled at three months from order.
Usually, yes, for chat, meetings and shared files, because each extra tool adds licences, support and another place company data can sit. Some teams keep a second tool for a client or a parent company. The inventory records why, team by team, and the recommendation comes in writing.
It depends on what each tool is used for today, which the inventory records team by team. We compare that with licences, rooms and the systems the tools must work with, then recommend one standard in writing. The decision stays yours.
They are retired as their contracts allow, not all at once. The inventory lists each tool with its renewal date, notice period and the teams that use it. Consolidation is phased to those dates, and each team’s data is moved before its tool is switched off.
No. Equipment that meets the standard stays where it is; you are not asked to replace everything. The inventory lists each room with what it has and what it needs, so the cost of any change is known before you commit.
We do, under one owner with the rest of the standard, in the support window agreed in writing. Room faults, user requests and licence changes reach an engineer, not a ticket queue. Or we hand over to your team, with every configuration and credential documented as yours.
It costs nothing and commits you to nothing. You get a written list of where your IT environment is exposed, and your team can act on it with or without us.
